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Hotel Policies

Home Hotel Policies

Vurna Boutique Hotel Policies

We think it is important that to share some information about our hotel to make the stay more comfortable for our guests.

Check-in time:14:00

Check-out Time:12:00

The age limit for registration
ID liability
Early check-in
Early Check-Out
Late Check-Out
Extra Bed
Cancellations
Deposits
Payments
Currencies
Children
Food & Beverages
The age limit for registration

We are allways happy to see children with parents in our hotel. Each room has a guest must be at least 18 years of age or over. Under 18, accompanied by their parents can be accommodated. Please remember to bring along your IDs.

ID liability

The guests must present a passport or identity card. during the entrance to the hotel

Smoking: the hotel is closed due to the local laws do not allow smoking in the general area of the hotel. According to guest preference the hotel’s smoking room option is available.

Early check-in

Do you want to check-in before 13:00? Please specify your request early entrance when you come to the reception or the booking process. We will do our best to find you the best available room. There is no guarantee the room ready for early entry. This facility depends on the rooms availability and housekeeping program. Please confirm your request in early if you want guaranteed entrance.

Early Check-Out

If changes in your plans make it necessary to check out before your originally-booked check-out date, please let the front desk know before noon (12:00) on the day that you intend to leave. In such cases, an amount corresponding to 50% of the charge for the remaining days of your booked stay will be added to your bill. A full day’s charge will be added if the early check-out notice is given after 12:00.

Late Check-Out

If travel plans or circumstances make it necessary for you to check out of our hotel late, please inform the front desk as early as practicable on the morning of your intended departure date. Requests for a late check-out may be subject to room availability and to an additional charge.

Extra Bed

A cot may be provided, subject to payment of an extra bed charge, to accommodate one extra adult guest in any room. An infant’s bed (0.68 m x 1.27 m) will be provided free of charge for each child three years old or younger.

Cancellations

Bookings may be cancelled subject to current hotel policy, accommodation price, and date. Please check the terms and conditions of your cancellation rights before you confirm a reservation. Online reservations may be cancelled online. For more detailed information about cancellations, please get in touch with our bookings office.

Deposits

At the time you enter the hotel and register at the front desk, you will be asked to put up a deposit equal to 150% of your booked accommodation charges to cover both your stay and anticipated additional expenses. You may provide your credit card information instead of putting up a cash deposit, in which case the same amount will be preauthorized. The unused amount of your deposit will be refunded at your departure.

Payments

Local Currency: All charges are booked as Turkish Liras (TL)

Accepted Payment Options: American Express, Diner’s Club, Eurocard, JCB, MasterCard, Maestro / Switch, Visa, Multinet, Sodexo, Ticket

We regret that we are unable to accept faxed credit card information that is not in the name of the credit card owner.

Currencies

The local currency at our hotel is the Turkish lira (TRL) however we also accept US dollars (USD) and euros (EUR). Foreign currencies will be converted to TRL at the Turkish central bank’s FX buying rate in effect at the time. No fees are charged for this service. The conversion rate in effect on the day a guest enters the hotel is the one that will be applied to his accommodation charges. Please be aware that exchange rates may fluctuate. Furthermore credit card companies and banks may impose currency conversion fees over which our hotel has no control: these will be reflected in the total amount that is charged to your credit card and our hotel can accept no responsibility for them.

Children

For a fee corresponding to 50% of the adult accommodation charge, an additional bed may be provided for each child between the ages of 4 and 12 (inclusive) who is staying in the same room as a parent or legal guardian. Beds for infants below the age of 4 are provided free of charge. Please confirm that you require child accommodations when you book. While children’s beds are subject to availability, you may rest assured that we will do our best to be of assistance.

Food & Beverages

No food or beverages may be brought into the hotel’s premises from outside.

Contact

Volkan orta Sokak 61300 Söğütlü Akçaabat /Trabzon
+90 462 666 5 333
+90 462 666 5 222
[email protected]
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